What we're about
Improving Your Hiring Process
Hiring people is easy. Hiring the right people is a different story. . .


You have to build your team with intention. You have to create your culture on purpose.
You have to be the company you want to be.
Your team is the most important – and most expensive – part of your business. You don’t need a handful of good people to guide a crowd of average performers. You need a team filled with really great people who deliver your brand!
Remember, you brand consists of everything you do. It’s the way you answer the phone, the way you execute a service call, the quality of your maintenance service, the presentation of contracts and invoices to clients.
Every single thing you do is your brand.
And your employees deliver your brand.
So you need amazing people AND an amazing culture.
That doesn’t happen by itself! You have to build that team with intention. You have to create that culture on purpose. You have to be the company you choose to be.
That means you need a great hiring process, a great onboard process, a great training process, a great service delivery process, and a great employee management process.
That’s a lot of work!
Don’t Worry – We’ve got you covered!
We have classes, handouts, sample SOPs, and all the materials you need to build a great company. Hiring, onboarding, etc. We have it all. The biggest problem is where to start!
All of the tools you need to
hire the right people are inside the Community
A SNEAK PEEK AT THE RESOURCES
Improve Your Hiring Process
A few resources you’ll find inside the community to help you hire the right people
A 3-week class to help you build a good onboarding process and help you get the best out of your employee “investment.” It takes a lot of time and effort to hire the right person. You might as get your money’s worth.
A smooth onboarding will promote you company culture, build your team, and prepare your new employees to get to work faster.
A ten-step process for hiring a new employee. It is geared primarily for technicians but would work for any position you wish to hire.
This is the process that evolved in my companies and has been used to build amazing teams of people.
Sample forms for defining jobs as well as the core paperwork you need to move through the hiring process, first day, and employee onboarding.
- Class
- SOP
- Forms
Of course, you'll also have unlimited access to:

Live Classes
Focused 100% on SMB IT Consutlants
Exclusive inside the community or at a discount (up to free!) at greatlittleseminar.com

Member Networking & Forums
Private messaging and forums to meet with peers, swap advice and share successes led by community leaders

Roadmaps
We have an overwhelming amount of information. SO, we've created Roadmaps to help your team get what they need fast. You'll find highlighted resources and tips on the best place to start.

Exclusive Content
Early access to brand-new resources
Access to content not available anywhere else at any price

Total Access
Unlimited access to Karl's entire library in all available formats. Plus - meet and get personal advice from Karl on regular member calls and more

Member Discounts
• Great Little Seminar
• Paperback editions of Karl's collection
• Bigger Brains
• and more!

The Small Biz Thoughts Technology Community is the leading content-rich community for MSPs, VARs, IT resellers, computer consultants, and everyone supporting IT services in the SMB market.
*We are 100% committed to your success*
That’s literally why we exist!
Become our newest member
Monthly
12-Month Commitment-
Unlimited access to the Resource Library
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Monthly Recorded Member Calls
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$99/class pass at Great Little Seminar
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Ongoing discounts to SBT events
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1 Individual Login
Annual
12-Month Commitment-
Unlimited access to the Resource Library
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Monthly Recorded Member Calls
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All-access pass at Great Little Seminar
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Ongoing discounts to SBT events
-
1 Individual Login
Vendor / Corporate
12-Month Commitment-
Unlimited access to the Resource Library
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Monthly Recorded Member Calls
-
All-access pass at Great Little Seminar
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Ongoing discounts to SBT events
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Up to 10 separate logins for your team