What we're about
Improve Your Operations
Whether you’ve got 100 technicians or one, improving operations is extremely valuable
Kaizen: Continuous Incremental Improvement
When I engage a new client for coaching, there’s one thing that always jumps out: Everyone needs to improve SOPs. Whether you’ve got 100 technicians or one, improving operations is extremely valuable.
Well . . . We’ve got you covered!
Starting with my very popular SOP Friday blog posts at blog.smallbizthoughts.com, I’ve created hundreds of SOPs for small and medium sized IT service providers.
Some of these are in my books – all FREE inside the Community. Some are stand-alone SOPs – all free inside the Community. Some are built into our 3-part mini class (Yes, all free in the Community).
I eat, sleep, and breath SOPs. I’ve put massive checklists into the Community. Thousands of pages of checklists!
. . . Plus hundreds of SOP videos.
Of course these all need to be fine-tuned for your business, your brand, your clients. But it’s a LOT easier to edit a sample SOP than a blank page!
All of the tools you need to
improve operations are inside the Community
A SNEAK PEEK AT THE RESOURCES
Improve Your Operations
A few resources you’ll find inside the community to help you hire the right people
4-volume set: Managed Services Operations Manual
SOPs that Will Instantly Increase Profits
Be Your Brand by Controlling Your SOPs
Every computer consultant, every managed service provider, every technical consulting company – every successful business – needs SOPs! One of the greatest books an entrepreneur can read is The Emyth Revisited by Michael Gerber. The conclusion of that book is very powerful: Document your processes.
These books will save you hundreds – and more likely thousands – of dollars in just a few weeks. Time and time again I’ve helped businesses create small changes that resulted in huge instant increases in profit.
This presentation is great for people who are trying to see the big picture and understand the role of Standard Operating Procedures play in a successful IT service business. There are many great truths presented here.
This presentation is about much more than “branding” in a classic sense. It’s about everything you do! Handouts include an assessment of your SOPs and a one-year project to implement 50 new SOPs in your business in the next year.
- Book Set
- Audio
- Audio
Of course, you'll also have unlimited access to:
Live Classes
Focused 100% on SMB IT Consutlants
Exclusive inside the community or at a discount (up to free!) at greatlittleseminar.com
Member Networking & Forums
Private messaging and forums to meet with peers, swap advice and share successes led by community leaders
Roadmaps
We have an overwhelming amount of information. SO, we've created Roadmaps to help your team get what they need fast. You'll find highlighted resources and tips on the best place to start.
Exclusive Content
Early access to brand-new resources
Access to content not available anywhere else at any price
Total Access
Unlimited access to Karl's entire library in all available formats. Plus - meet and get personal advice from Karl on regular member calls and more
Member Discounts
• Great Little Seminar
• Paperback editions of Karl's collection
• Bigger Brains
• and more!
The Small Biz Thoughts Technology Community is the leading content-rich community for MSPs, VARs, IT resellers, computer consultants, and everyone supporting IT services in the SMB market.
*We are 100% committed to your success*
That’s literally why we exist!
Become our newest member
Monthly
12-Month Commitment-
Unlimited access to the Resource Library
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Monthly Recorded Member Calls
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$99/class pass at Great Little Seminar
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Ongoing discounts to SBT events
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1 Individual Login
Annual
12-Month Commitment-
Unlimited access to the Resource Library
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Monthly Recorded Member Calls
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All-access pass at Great Little Seminar
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Ongoing discounts to SBT events
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1 Individual Login
Vendor / Corporate
12-Month Commitment-
Unlimited access to the Resource Library
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Monthly Recorded Member Calls
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All-access pass at Great Little Seminar
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Ongoing discounts to SBT events
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Up to 10 separate logins for your team